Frequently Asked Questions

How can I purchase an Hisense product?

One can complete their purchase at either of our premises, online via the website and leading retail outlets countrywide.

Do you offer delivery?

Yes we do. We offer countrywide delivery.

Our delivery rates are displayed at the tail-end of the check out process with amounts calculated against product weight and respective destination zone.

What exactly happens after ordering?

Your order is fulfilled and dispatched within one business day from acceptance and confirmation. Transit time is same day within Kampala, Wakiso, mukono, mpigi & all central Region

For orders outside Central Regions, the time taken for our product to reach you, may vary depending on the location and available courier services.

Do you have a Pay on Delivery option?

YES, You can pay by Cash or Mobile Money Upon Receiving the Ordered item

What should I do if my shipment arrives damaged?

If your product was damaged in transit, call or write to us to report immediately.